In the “rewards” tab of the membership site.
No. If you redeem a prize, that letter is used. You’d have to complete a quest and earn the letter back for the grand prize.
There may be up to 5 Grand Prize Winners across all HeyDay Entertainment locations.
Once all letters have been collected to spell “HEYDAY” you must visit one of the participating HeyDay Entertianment locations for the Manager of that location to verify your letters and activate your Grand Prize.
Yes.
No.
You will still be able to redeem your earned rewards, but the grand prize will no longer be available.

FAQ’S